Parents Zone

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Return & Refund Policy | Class/Session T’s & C’s | Privacy & Security Policy | Company Details

Europa Centre, Vimy Way, off Maiden Lane, Crayford, Kent. DA1 4FA           Tel:01322 318888          email:

Call us now on  : 01322 31 88 88

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Methods of Payment

Fees can be paid by Cash or Credit/Debit Card (Visa & Mastercard)

We do not accept American Express.

We can also take Credit/Debit Card Payments over the phone. We do not post credit card receipts, your receipt will be kept at reception awaiting collection.

Payments via Credit/Debit Card (Visa & Mastercard Only) can also be made Via our new Customer Portal.

Return / Refund Policy

Payment for classes is strictly on a bi-monthly basis and must be received on or before the 14th of the month prior to the scheduled class date to ensure your child’s space, for example when paying for August & September the payment must be received by July 14th.  If your child attends any classes during a course then you are liable for the full course regardless of attendance and no refunds will be given. There are no discounts or refunds for illness as you are paying for your child's space within the class. The full course payment is due regardless of your child's attendance. If your child does not attend any classes for more than 3 weeks without you notifying us then their space will be given to the next child on the waiting list. If there is a situation where the child has a long term illness or injury then you will need to discuss the matter with Reception and not assume that you will not be charged if your child is not attending.